- reporting a malfunction or a problem in a system or system part, in other words describing the condition of the system
- requesting a maintenance task
- creating a maintenance order and planning the work
- releasing the maintenance order
- executing the order
- completing the order and confirming completion of the order
- entering technical information such as findings, cause and downtimes, activities
- completing the order and the maintenance notification, storing the relevant data for valuations and for planning future maintenance activities
The diagram below provides an overview of the major steps in maintenance processing for unplanned tasks:
Steps 1, 2, 7 and 8 refer to the maintenance notification and are therefore described in this. The other steps refer to the maintenance order and are described in PM Maintenance Orders. The link between maintenance notifications and maintenance orders is described briefly in Link Between Maintenance Notification and Maintenance Order.
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